Privacy Policy

This Privacy Policy explains how Global French 4 Professionals collects, uses and protects your personal information.

By using this website or contacting me about French coaching services, you agree to the practices described here.

1. Who I am

Global French 4 Professionals is a French coaching service operated by Nadia, based in London, Ontario, Canada. I offer online French coaching to adult learners and professionals in Canada, the USA and Europe.

If you have questions about this policy, you can contact me using the form on the Contact page.

2. What information I collect

I may collect the following types of information:

  • Contact information
    Name, email address and any other details you provide when you fill out the Contact form or request an assessment.

  • Coaching related information
    Your current level of French, goals, profession, availability and any information you choose to share about your learning needs.

  • Payment related information
    Payments are processed through third party services (for example your bank, e transfer provider, PayPal or other payment processor). I do not store full credit card details on this website.

  • Technical information
    Basic data about how you use this site, such as IP address, browser type and pages visited, which may be collected through cookies or similar technologies.

3. How I use your information

I use your information to:

  • Respond to your inquiries and messages

  • Provide French coaching services and follow up on sessions

  • Schedule assessments and lessons

  • Process payments and keep basic records for accounting and tax purposes

  • Improve my services, website and communication

  • Comply with legal obligations if required

I do not sell your personal information.

4. Legal bases (for clients in the European Union and similar regions)

If you are in the European Union or a region with similar privacy laws, I rely on one or more of the following legal bases to process your information:

  • Your consent when you contact me or sign up for information

  • Contractual necessity when I provide coaching services that you request

  • Legal obligation when I keep records for tax or accounting purposes

  • Legitimate interests in running and improving my business, as long as your rights and interests are respected

5. Cookies and analytics

This website may use cookies or similar technologies to:

  • Help the site function correctly

  • Understand basic visitor behavior (for example which pages are visited)

You can usually control cookies through your browser settings. Disabling cookies may affect how the site works.

If I use a third party analytics or marketing tool in the future, it will be only to improve the site and services, not to identify you personally without your knowledge.

6. How long do I keep your information

I keep your personal information only as long as necessary to:

  • Provide the services you requested

  • Comply with legal and tax requirements

  • Resolve any issues or disputes

When personal information is no longer needed, it is deleted or anonymized where possible.

7. Sharing of information

I may share your information only in limited situations:

  • With service providers who help me operate the business (for example email, scheduling or payment tools), and only to the extent necessary for them to provide their service

  • If required by law, regulation or legal process

  • To protect my rights, safety or the rights and safety of others

I do not sell or rent your information to third parties.

8. Your rights

Depending on where you live, you may have rights such as:

  • Accessing the personal information I hold about you

  • Requesting corrections if information is inaccurate

  • Requesting deletion of your information, where applicable

  • Withdrawing your consent for certain types of processing

If you wish to exercise any of these rights, please contact me using the form on the Contact page. I will do my best to respond within a reasonable timeframe.

9. Security

I take reasonable steps to protect your personal information, for example:

  • Using secure tools for communication and storage where possible

  • Limiting access to information to what is needed to provide services

However, no method of transmission or storage can be guaranteed as completely secure, and you share information at your own risk.

10. Changes to this Privacy Policy

This Privacy Policy may be updated from time to time. The most recent version will always be available on this page.

If the changes are significant, I may highlight them on the website.

11. Contact

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact me through the Contact page on this website.